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Sunday, March 1
 

8:00am PST

Executive Lounge On Line Training In Department

11:00am PST

FSPMS Trainer Arrival N/A

3:00pm PST

FSPMS Kick Off Meeting TBA
 
Monday, March 2
 

8:00am PST

Banquets Zoning TBA Events Zoning TBA Exec Lounge Zoning TBA F&B FOH Zoning TBA FSPMS Training Room Set-up Willow

9:00am PST

Operations Trainer Arrival N/A
 
Tuesday, March 3
 

8:00am PST

Culinary Leadership One on One with Trainer In Department F&B Leadership One on One with Trainer In Department

8:30am PST

Housekeeping Leadership One on One with Trainer In Department Psychology of Hospitality Group B Orchard 1 Psychology of Hospitality Group B Orchard 1 Psychology of Hospitality Group B Orchard 1 Psychology of Hospitality: Group B Orchard 1 Psychology of Hospitality Group B Orchard 1 FSPMS - Intro (1 of 5) / Computer Lab - Group ALIMITED Willow

9:00am PST

Front Office Leadership One on One with Trainer In Department

9:30am PST

Food Show/Test Meal Review w Culinary Leadership In Department

10:00am PST

Housekeeping Room Staging/Placement Review with Trainer In Department

10:30am PST

Kitchen Zoning #1 In Department

1:00pm PST

Great Food Safe foodLIMITED Orchard 2 Great Food Safe FoodLIMITED Orchard 2 Great Food Safe foodLIMITED Orchard 2 Great Food Safe FoodLIMITED Orchard 2 Great Food Safe FoodLIMITED Orchard 2 Psychology of Hospitality - Group A Orchard 1

1:30pm PST

FSPMS - Intro (1 of 5) / Computer Lab - Group BLIMITED Willow
 
Wednesday, March 4
 

8:00am PST

Front Office - Daily Rehearsal In Department Kitchen Zoning #2 In Department

8:30am PST

FSPMS - Record Management (2 of 5) - Group ALIMITED Willow The Power of Loyalty - Group BLIMITED Magnolia Bar 101 Orchard 1 Bar 101 Orchard 1 Bar 101 Orchard 1 Bar 101 Orchard 1 Housekeeping - BSA/GSS Training Holly Oak Housekeeping Operations & Service Training Holly Oak

9:00am PST

Food Show Prep In Department

10:30am PST

FSPMS - Record Management (2 of 5) - Group BLIMITED Willow The Power of Loyalty - Group ALIMITED Magnolia

12:00pm PST

Exec. Lounge Steps of Service & BSA Review Holly Oak F&B FOH Steps of Service/ BSA Review Orchard 1 Housekeeping - Clean/Inspect Rooms In Department

1:00pm PST

Housekeeping - Storage Closet Organization In Department

1:30pm PST

Front Office: Steps of Service and BSA ReviewLIMITED Magnolia FSPMS - Guest Registration (3 of 5) / Computer Lab - Group ALIMITED Willow Banquet Zoning In Department

2:15pm PST

Executive Lounge ELearning/Bonvoy/Empower Training In Department

3:30pm PST

Front Office: Steps of Service and BSA ReviewLIMITED Magnolia FSPMS - Guest Registration (4 of 5) / Computer Lab - Group BLIMITED Willow
 
Thursday, March 5
 

8:00am PST

Housekeeping - Daily Rehearsal In Department Culinary Food Show Prep In Department Exec Lounge Zoning In Department

8:30am PST

Front Office: Computer Lab - Group BLIMITED Magnolia FSPMS - Guest Accounting (4 of 5) - Group ALIMITED Willow Restaurant Setup and Role Play In Department Housekeeping Vendor Training (TBD) In Department

10:30am PST

Front Office: Computer Lab - Group ALIMITED Magnolia FSPMS - Guest Accounting (4 of 5) - Group BLIMITED Willow

12:00pm PST

Housekeeping - Clean/Inspect Rooms In Department

1:00pm PST

Concept Review - Beverage Show Orchard 1

1:30pm PST

Front Office Operations: Fine Tuning - All TBA
 
Friday, March 6
 

8:00am PST

Culture Day & Act I - Food & Beverage Arbor C, D Culture Day & Act 1 Culinary Orchard 1

8:30am PST

FSPMS - Accounting Willow

10:00am PST

Front Office - Daily Rehearsal (Later Arrival Day Due to Act I, Session 4) In Department Culinary Prep Food Show/Test Meal In Department

10:30am PST

Beverage Show/Restaurant Concept Review Citriculture Beverage Show/Restaurant Concept Review Citriculture Beverage Review/Restaurant Concept Review Citriculture Culture Day & Act I - Misc & Front Office Group A Arbor C, D

12:00pm PST

Micros Team arrives

12:30pm PST

Restaurant Setup and Role Play

1:00pm PST

IRD Steps of Service Training/BSA Review Lennox Bell/Valet Steps of Service Holly Oak

1:30pm PST

Cash Handling - Hotel Team Leading: ALL Magnolia Culture Day & Act I - Housekeeping, Engineering, Rooms Arbor C, D Act 1 Training Orchard 1

2:00pm PST

Computer Lab: ALL TBA

3:00pm PST

IRD Zoning Lennox

4:30pm PST

Culture Day & Act I - Option 4: Misc Arbor C, D
 
Saturday, March 7
 

TBA

Banquets Day Off Culinary Day Off Exec Lounge Day Off F&B FOH Day Off IRD Day Off

8:00am PST

Front Office - Daily Rehearsal In Department Symphony of Service Act II Option 1LIMITED Arbor C, D Micros Set up & Property Walk Bell/Valet Day Off TBA Housekeeping Day Off TBA

1:30pm PST

Front Office Operations: Hotel Team Leading - All Magnolia FSPMS - Putting It All Together (5 of 5) / Computer Lab - Group B Willow

2:00pm PST

Symphony of Service Act II Option 2:LIMITED Arbor C, D

3:30pm PST

Front Office Operations: Hotel Team Leading - All Magnolia FSPMS - Putting It All Together (5 of 5) / Computer Lab - Group A Willow
 
Sunday, March 8
 

8:00am PDT

Front Office - Daily Rehearsal In Department Housekeeping - Daily Rehearsal In Department Symphony of Service Act II Option 1:LIMITED Arbor C, D Culinary Prep Test Meals In Department Micros Set up & Property Walk

8:30am PDT

Coffee Training ( IRD/Lounge ) In Department FSPMS - Night Audit Willow GXP/Empower Class & Role Plays: ALL TBA

11:00am PDT

Housekeeping - Clean/Inspect Rooms In Department

1:00pm PDT

Food Show Culinary Orchard Ballroom Food ShowLIMITED Orchard Ballroom Food ShowLIMITED Orchard Ballroom Food Show: All Front Office AttendanceLIMITED Orchard Ballroom Food ShowLIMITED Orchard Ballroom

2:00pm PDT

Symphony of Service Act II Option 2:LIMITED Arbor C, D
 
Monday, March 9
 

8:00am PDT

Housekeeping - Daily Rehearsal In Department Banquets Steps of Service Buffet Training Lennox IRD Zoning and Tray Set Up In Department Executive Lounge Zoning and Staging In Department Front Office Day Off TBA

8:30am PDT

Housekeeping - Clean/Inspect Rooms TBA

9:00am PDT

Micros DB Review / MGR Training TBA Starbucks Market Cafe

10:00am PDT

Test Meal Breakfast Buffet #1 In Department Micros EMC Training TBA

12:30pm PDT

Banquet Buffet Breakfast Test Meal # 1 Arbor D

1:00pm PDT

IRD Test Meal Lunch #1 In Department IRD Test Meal Lunch #1 In Department

1:30pm PDT

FSPMS - Group Housing Willow

2:00pm PDT

F&B Supv Micros training TBA Test Meal Lunch #1LIMITED In Department Test Meal Lunch #1LIMITED In Department

3:00pm PDT

My Micros TBA
 
Tuesday, March 10
 

8:00am PDT

Exec Lounge/IRD Steps of Service In Department Exec Lounge Day Off In Department Welcome to Marsha Willow Housekeeping Potential Day Off

8:30am PDT

Mobile Check-In Steps of Service: Dashboard & Proper Verbiage Magnolia Banquets Steps of Service Plated Training Lennox Role Playing and Staging In Department

9:00am PDT

Phone Admin Training Option 1 Lennox Test Meal Breakfast Ala Carte #2 Tocca Ferro Test Meal Breakfast Ala Carte #2 Tocca Ferro

9:30am PDT

IRD Test Meal Breakfast #1 In Department IRD Test Meal Breakfast #1 In Department AYS & IRD Steps of Service Magnolia

10:30am PDT

Phone Admin Training option 2 Lennox

11:30am PDT

Micros Server Ops training TBA Banquet Test Meal Plated Lunch Arbor D Banquet Test Lunch Plated Arbor D

1:00pm PDT

Test Meal Dinner w/ Cocktails #1 Tocca Ferro Test Meal Dinner w/Cocktails #1 Tocca Ferro IRD Test Meal Dinner w/Cocktails #1 In Department

1:30pm PDT

Phone Training FO/FD/AYS- JAZZ TrainingLIMITED TBA

3:00pm PDT

Banquet PM Break In Department Banquet PM Break In Department Micros Bartender Ops training TBA

3:30pm PDT

MS Shift Concierge Training TBA

4:00pm PDT

Phone Admin Training option 3 Lennox Micros Room Server Ops training Brisbane

7:00pm PDT

PS BAR Trainer Arrival TBA
 
Wednesday, March 11
 

TBA

Culinary Day Off

8:00am PDT

Front Office - Daily Rehearsal In Department Housekeeping - Daily Rehearsal In Department Starbucks Training - Lobby Cafe In Department

8:30am PDT

PS BAR Overview Option 1LIMITED Lennox FSPMS - Housekeeping Leaders only Willow Marsha Mini Hotels Willow Front Office - eLearning Catch Up In Department Housekeeping - Clean/Inspect Rooms In Department

9:00am PDT

Executive Lounge Micros Training Brisbane Micros Training - Front Desk Session 1 Brisbane Front Office: Leaders Phone Training Sycamore

9:30am PDT

Lobby Cafe Test Meal - Starbucks only In Department

10:00am PDT

Micros Training - Front Desk Session 2 Brisbane Front Office: Leaders Micros Training Brisbane

11:00am PDT

PS BAR Overview Option 2LIMITED Lennox Executive Lounge Breakfast / All Day Test Meal (Dry Set) In Department IRD Empower/Loyalty Training Lemon Verbena

1:00pm PDT

PS BAR XT Global Scanning- F&B LeadersLIMITED Lennox Executive Lounge - Empower Training TBA

1:30pm PDT

FSPMS - Group Housing (Group Clean Up Lab Willow

2:00pm PDT

PS BAR Event Bill Format/ Daily Bill ReviewLIMITED Lennox Getting To know You Area- Scavenger Hunt/ JW Amazing Race Arbor C, D Getting To know You Area- Scavenger Hunt/ JW Amazing Race Arbor C, D Getting To know You Area- Scavenger Hunt/ JW Amazing Race Arbor C, D Getting To know You Area- Scavenger Hunt/ JW Amazing Race Arbor C, D

3:30pm PDT

Micros Check HeadersLIMITED Lennox
 
Thursday, March 12
 

8:00am PDT

Housekeeping - Daily Rehearsal In Department F&B FOH Day Off

8:30am PDT

PS BAR City Wide BillingLIMITED Lennox Housekeeping - Clean/Inspect Rooms In Department Front Office (Reception/AYS/Bell/Valet/Concierge) - Operations Readiness/Role Play - Day 1 In Department

9:00am PDT

Work Station Ops Training TBA

10:30am PDT

PS BAR XT Global Scanning Option 1LIMITED Lennox

11:00am PDT

Culinary - Executive Lounge Test Meal Breakfast # 1 In Department Executive Lounge Test Meal Breakfast # 1 In Department

1:00pm PDT

Executive Lounge PM Hot Food Test Meal/Honor Bar In Department Executive Lounge PM Test Meal/Honor Bar In Department PS BAR CreditLIMITED Lennox ExecLounge ProServe TBA

3:00pm PDT

Executive Lounge Dessert Tasting/Honor Bar In Department Executive Lounge Dessert Tasting/Honor Bar In Department PS BAR Review MBS ChecklistLIMITED Lennox

5:30pm PDT

Reception Event Event Hub
 
Friday, March 13
 

8:00am PDT

Housekeeping - Daily Rehearsal In Department Bell/Valet Day off TBA Front Office Day Off TBA

8:30am PDT

PS BAR GA ChecklistLIMITED Lennox FSPMS - Management for Leaders Willow Housekeeping - Clean/Inspect Rooms In Department

9:00am PDT

IRD AM Test Meal #2 In Department Test Meal Breakfast #3 In Department Test Meal Breakfast #3 In Department IRD Breakfast #2 In Department Empower Training - Device Users Magnolia

12:00pm PDT

Culinary Fire Lunch (Internal) In Department JW Market Test Meal JW Market JW Market Test Meal JW Market

1:30pm PDT

FSPMS Basics class Willow

2:00pm PDT

Dinner Test Meal #2 In Department IRD Dinner Test Meal #2 In Department Dinner Test Meal #2 In Department IRD Dinner Test Meal #2 In Department
 
Saturday, March 14
 

8:00am PDT

Housekeeping - Daily Rehearsal In Department Bell/Valet Day off TBA

8:30am PDT

PS BAR XT Global Scanning Option 2LIMITED Lennox Exec lounge Loyalty TBA Culinary - Exec Lounge AM Test Meal In Department Exec Lounge AM Test Meal In Department Front Office (Reception/AYS/Bell/Valet/Concierge) - Operations Readiness/Role Play - Day 2b In Department

9:00am PDT

F&B FOH Loyalty TBA Housekeeping Leaders Inspection of all Public and Guest Rooms TBA

11:00am PDT

Wine Tasting TBA

1:00pm PDT

Culinary - Exec Lounge PM Test Meal/ Evening Snack # 1 In Department Executive Lounge PM Test Meal/ Evening Snack #1 In Department

2:00pm PDT

Lunch Test Meal #3 In Department Lunch Test Meal #3 In Department Lunch Test Meal IRD #3 In Department

3:00pm PDT

Banquets PM Plated Dinner Arbor D
 
Sunday, March 15
 

8:00am PDT

Great Food Safe Food Make Up Class TBA Great Food Safe Food Make Up Class TBA Great Food Safe Food Make Up Class TBA Culinary Prep for All Outlets/Opening Day TBA

8:30am PDT

Housekeeping Leaders Final inspections In Department

10:00am PDT

Opening Celebration TBA
 
Monday, March 16
 

8:00am PDT

Opening Day! TBA

9:00am PDT

PS BAR-Review charge codesLIMITED Lennox
 
Tuesday, March 17
 

8:00am PDT

MARSHA Inventory BalancingLIMITED Willow

1:00pm PDT

FSPMS - System Admin training Willow
 
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Arbor C, D
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